New Middle of Excellence brings collectively DXC’s trade and AI experience and ServiceNow’s GenAI options to streamline AI adoption
DXC Know-how a number one Fortune 500 world know-how companies supplier, as we speak introduced an prolonged strategic partnership with ServiceNow, the AI platform for enterprise transformation, to fast-track generative AI (GenAI) worth for companies globally. The businesses have fashioned a Middle of Excellence (CoE), bringing collectively DXC’s trade and implementation experience with ServiceNow’s GenAI options, to streamline AI adoption for patrons.
Organizations face stress to shortly notice worth from AI investments. The DXC and ServiceNow GenAI Middle of Excellence goals to assist clients speed up their AI journey by leveraging the core capabilities of DXC’s AI Affect, which mixes consulting, engineering and safe enterprise companies, with ServiceNow’s GenAI answer, Now Help. On the GenAI CoE, DXC AI consultants will information joint clients as they modernize with AI to optimize know-how efficiency and ship real-world outcomes. For instance, DXC has deployed Now Help on its service supply platform, reworking the incident administration course of and driving outcomes with AI for greater than 500 shoppers. This has helped streamline IT operations, enhance effectivity and improve the client expertise. In doing so, DXC has saved practically 10,000 hours month-to-month.
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“Clients wish to rework their companies with AI, and, together with ServiceNow, we’ve got the experience to unlock high-impact use circumstances of AI at scale,” mentioned Howard Boville, DXC Govt Vice President, Consulting and Engineering Providers – Powered by AI. “Our shoppers want to make sure that their AI applied sciences adhere to the best requirements of knowledge privateness, governance, and compliance. DXC is a trusted associate that understands the depth of the challenges and alternatives shoppers must thrive.”
“Corporations are keen to comprehend worth and productiveness by way of GenAI,” mentioned Erica Volini, Senior Vice President, World Partnerships and Channels at ServiceNow. “Our mission is to place AI to work for extra organizations, and companions like DXC are essential to this effort. The brand new Middle of Excellence merges DXC’s in depth trade experience and scale with GenAI capabilities in our Now Help answer and AI platform – that is the way you drive true enterprise transformation ahead.”
At the moment’s information builds on an extended standing 15-year collaboration with DXC because the main associate serving to its clients deploy ServiceNow services and products. DXC is working with clients to attain unimaginable outcomes with ServiceNow throughout industries, together with:
- Swiss Federal Railways makes use of DXC’s system integration to mix worker and customer-facing functions with the Now Platform, serving to the railway safely transport 1.25 million passengers are 205,000 tons of products every day.
- Jollibee Meals Company (JFC) and DXC have established a long-term partnership constructed on innovation and assist. DXC supplies unified platforms, together with ServiceNow, to handle JFC’s mission-critical retailer and enterprise operations, permitting their groups to concentrate on strategic priorities.
- The Metropolis of Milan’s Civil Safety Division labored intently with ServiceNow and DXC to handle the receipt and distribution of non-public protecting tools throughout the COVID-19 pandemic.
Globally, DXC has greater than 2,000 ServiceNow certifications, over 1,300 accreditations, and continues to reinforce expertise by way of the ServiceNow targeted Coaching Academy. DXC can also be a member of the ServiceNow Council AI Product Advisory Board, targeted on advising ServiceNow on future AI merchandise by way of sharing buyer suggestions.
For extra data on DXC’s partnership with ServiceNow, go to the partnership ecosystem web site.
Ahead Wanting Statements
All statements on this press launch that don’t immediately and solely relate to historic info represent “forward-looking statements.” These statements signify present expectations and beliefs, and no assurance might be on condition that the outcomes described in such statements shall be achieved. Such statements are topic to quite a few assumptions, dangers, uncertainties and different components that might trigger precise outcomes to vary materially from these described in such statements, lots of that are exterior of our management. For a written description of those components, see the part titled “Danger Elements” in DXC’s upcoming Annual Report on Kind 10-Ok for the fiscal 12 months ended March 31, 2024, and any updating data in subsequent SEC filings. No assurance might be on condition that any purpose or plan set forth in any forward-looking assertion can or shall be achieved, and readers are cautioned to not place undue reliance on such statements which communicate solely as of the date they’re made. We don’t undertake any obligation to replace or launch any revisions to any forward-looking assertion or to report any occasions or circumstances after the date of this report or to mirror the prevalence of unanticipated occasions besides as required by legislation.
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