Gurobi Optimization, LLC, the chief in determination intelligence know-how, is happy to announce the launch of Gurobot, a brand new AI-powered knowledgeable agent built-in straight into the Gurobi Person Portal. Gurobot is the primary customer-facing software throughout the broader Gurobi Intelligence framework, which goals to make optimization extra accessible, interactive, and modern by way of trusted, explainable AI.
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Since an early model of Gurobot was launched final 12 months, it has advanced to ship instantaneous, expert-level help for consumer help, troubleshooting, licensing, and extra. By combining the facility of huge language fashions with Gurobi’s huge data base, Gurobot supplies quick, dependable steering whereas permitting customers to escalate to human specialists when wanted.
The launch marks a key step in Gurobi’s dedication to combining optimization experience with generative AI to enhance the consumer expertise and adoption of optimization know-how—an ongoing effort that’s showcased within the Gurobi Innovation Lab.
“Our mission is to make mathematical optimization as accessible and impactful as doable,” stated Duke Perrucci, CEO of Gurobi Optimization. “Gurobot brings a brand new stage of immediacy, readability, and management to the consumer expertise. It’s greater than a help software—it’s an extension of our dedication to innovation and buyer success.”
Along with offering quick consumer help, Gurobot can reply technical questions, counsel modeling enhancements, and assist tackle widespread errors in actual time. It additionally generates source-backed responses utilizing Gurobi’s documentation and integrates with Gurobi’s help system to escalate advanced points seamlessly, providing an enhanced expertise and quicker time-to-resolution for each business and educational customers.
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